WHAT DOES PERK DO?

It turns BIKY.ai into a stable, scalable operation: people executing commercial discipline, AI learning with method, and leadership with real visibility.

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DAILY FUNNEL OPERATIONS

Ensure first response within SLA, correct assignment, and stage-by-stage follow-up. Recover opportunities and eliminate leaks: no contact, no activity, duplicates, and poor qualification.

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AI AUDIT & SCORECARD

Evaluates accuracy, empathy, CTAs, and compliance. Turns findings into applied improvements: correct handoffs, clearer responses, and a consistent experience in every conversation.

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REMOTE OPERATIONAL KAM

Leads the operation alongside sales teams and coordinators. Structures the process in BIKY.ai and executes daily routines: priorities, checklists, follow-up rules, and escalation.

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AI TRAINER WITH REAL CONTINUOUS IMPROVEMENT

Keeps customer knowledge always up to date. Refines playbooks by intent and standardizes taxonomies so the AI can respond, qualify, and route with consistency.

WEEKLY MICRO-EXPERIMENTS

Test copy, timing, CTAs, and sequences with real measurement. Scale what works and discard what doesn’t with weekly impact reports and experimentation focused on conversion rate.

CONTEXTUAL SALES CULTURE

Aligns tone and language to each market (tu/usted, formality, local codes). Defines protocols for sensitive cases and human handoff, and trains the team on a consistent conversational standard.

The Problem

When your operation depends on hiring, training, and retaining “unicorn” talent that knows how to work with AI, conversion becomes unstable and digital transformation stalls.

Consequences of operating without a specialized human layer (PERK) on top of AI:

  • High turnover that breaks follow-up and continuity.
  • Slow training that delays impact and burns out the team.
  • Process inconsistency: every sales rep operates differently.
  • Dirty data: weak tagging and funnels that “look good” but don’t close.
  • Underutilized platforms: you pay for software, but discipline is never implemented.

The BIKY Thesis

AI doesn’t scale on its own. It scales when there is operational discipline and continuous training on a living system. PERK installs that discipline on top of BIKY.ai, so funnels stop being linear and become continuous improvement loops.

How we solve the five core problems:

  • Difficult hiring: activate a role that’s ready to operate from day one.
  • Slow training: standardized playbooks, taxonomies, and routines.
  • Turnover: operational continuity through checklists, SLAs, and governance.
  • Costs: a dedicated remote layer focused on performance and traceability.
  • Unstable results: clear KPIs, scorecards, and measured experiments.

HOW DOES IT WORK?

Three steps to move from “AI installed” to “AI operated with predictable conversion”

1.

ACTIVATE

We define the baseline, goals, SLAs, funnel stages, handoff criteria, and tagging standards.

2.

OPERATE

Control routines: first response, stage-by-stage follow-up, pipeline hygiene, leak correction, and commercial process alignment.

3.

OPTIMIZE

AI QA, knowledge and playbook adjustments, micro-experiments, and executive reporting with next-step optimizations.

PERK IN ACTION

Certified people executing the operation, AI continuously calibrated, and your human team focused on persuading, negotiating, and closing.

When funnel discipline exists every day, conversion goes up and leaks go down.

  • Fewer leads lost due to lack of follow-up.
  • Stable first-response SLAs.
  • Funnels with reliable data for leadership.
  • AI that improves every week not every quarter.
  • Real platform adoption, not “usage by obligation.”

Use Cases

  • Recovery of cold leads and unanswered conversations.
  • Leak control by funnel stage with weekly operational corrections.
  • AI training for objections, comparisons, and closings.
  • Standardization of loss reasons for real learning.
  • Monthly performance committee by channel/campaign with a prioritized backlog.

Hybrid AI + Human Work

AI executes at scale. Humans apply judgment and raise the standard.

  • Handoffs with summary, intent, and next steps.
  • Short coaching sessions to maintain the conversational standard.
  • Clear escalation rules and ownership by funnel stage.

Privacy & Operational Control

  • A governed, fully traceable operation aligned within a suite where CDP, CRM, and Smart Chat are seamlessly connected.

FREQUENTLY ASKED QUESTIONS

No. PERK installs operational discipline and trains the AI so your human team can stop doing repetitive operational work and focus on closing, negotiation, and relationships.

A Remote Human KAM + a dedicated AI Trainer to operate BIKY.ai day to day and continuously calibrate the AI with playbooks, knowledge, and QA.

Knowledge curation, playbook refinement by intent, taxonomy standardization, weekly quality audits, and micro-experiments with impact reporting.

The baseline and stage-by-stage conversion are defined according to the client’s model (Lead to Contact, Lead to Appointment, Lead to Sale/Close, etc.). Results are reported weekly and reviewed monthly.

Once response and follow-up discipline are in place, early leaks are eliminated. The baseline is established within the first 7 to 14 days and improved through weekly optimization cycles.

PERK doesn’t compete with your team—it organizes it. It installs routines, standards, and AI training so the operation becomes consistent, measurable, and less dependent on turnover.

PERK THAT CONVERTS

Activate PERK to add a certified human layer that operates your funnel every day, trains the AI every week, and sustains conversion with discipline, traceability, and continuous improvement.

ACTIVATE YOUR DEMO