Chat is no longer just a support channel; it is now the operational engine of sales
For years, chat was seen as a simple customer service channel: a space for quickly answering questions or capturing basic…
Smart Chat
What it means to have your channels connected in one place, and how Biky is your omnichannel solution
In a world where your customers jump from WhatsApp to Instagram DM, from the website to live chat, keeping a…
Do you have WhatsApp Business without API? You could be about to lose customers without knowing it
Get to know the complications you would have in your customer service or digital sales if you use WhatsApp Business…